Caller Type: Unknown
Phone Number Report: Male caller asked for owner, when I stated the owner wasn't in, he asked my position and then proceeded to say that the owner authorized me to cancel the renewal and accept the $599.00 cancellation confirmation. When I asked for him to return the call later in the day, so that I could confirm with the owner of the company, he explained that if I didn't cancel now, the account would automatically renew and charge us an additional $599.00. I explained to the male caller that our company has never used yellow pages for any type of advertisement and I didn't believe that the owner would accept a cancellation fee of $599.00. After several back and forth tactics, the male caller hung up on me. I immediately called the advertisement department of yellow pages and they confirmed that this was a fraudulent call and urged me to call the local chapter of the Better Business Bureau to report as well. Yellow Pages is aware of this "company" using their name and they are attempting to build a database of complaints to file against them. I, also, called the local Better Business Bureau and they confirmed as well that several people in my area have had similar experiences. They are attempting to get word out into the community of the scam, so that no one gets tricked into paying $599.00.